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FAQ

Straight answersbefore you poke the map

Trust questions first. Product quirks second. If something still feels like land ownership, read How it works.

Is this real land or an investment?

A placement is digital visibility on the public map - a listing and a current painted share inside a country. Not land, property, equity, securities, or a return.

Does my spot stay forever the same size?

Your listing stays on the map and in its history. The painted share can shrink when others place more in the same country.

What about charity?

Charity: Charity = 25% of completed placement revenue excluding VAT, refunds, chargebacks, and payment-processing fees. Hosting, opex, and salary are not deducted before that 25%. A placement is not a tax-deductible donation. SpotMyMap is not itself a charity. Transfers follow the 25% rule only after paid placements complete.

Can I use a famous brand name?

Fan placements and trademarks need care. See Content rules. Impersonation and abuse get reviewed.

Can I cover another company completely?

No. The country is re-partitioned by contribution. You get a share; others shrink. Preview patches are approximate and translucent - not a permanent paint-over.

How do payments work?

You choose Card, Apple Pay, Google Pay, Bank payment, or Invoice for larger amounts. The map total is the same either way - SpotMyMap absorbs processing fees. €1 minimum stays. Live charges use a payment provider. Map activation waits on a signed webhook, not the success page alone. See /payments.

Does a refund remove my placement?

Yes for live map visibility. Placement stays while payment remains valid. Refunded, reversed, or successfully disputed payments may be suspended or removed from the live map. Details are in Terms.

Can I withdraw within 14 days?

If you buy as a consumer, you can withdraw within 14 days of the contract. SpotMyMap does not use a digital-download waiver for this product. Use the complaints form or email support@spotmymap.com. Use Complaints. This is draft product copy, not legal advice.

Morereading

How it works · Pricing · Payments · Explore list · Accessibility · Content rules · Charity